For expats living in the Netherlands, it is important to know who you should turn to when you are in emergent situations. A list of numbers you can call in case of an emergency.
The first Monday of each month at 12.00 noon emergency sirens are tested. Do not be alarmed. In the event of a real emergency, turn on your television or radio to a local station for further information. For general information about what to do in case of an emergency, visit www.denkvooruit.crisis.nl
Emergency Numbers
112 is the emergency number for fire, police and ambulance (only to be used in cases of emergencies)
Police Stations
Police services 0900 8844 or visit www.politie.nl (you will be connected to your local police station)
24-hour medical service
Family Doctor
Amsterdam
020 – 592 3434
The Hague
070 – 346 9669
Rotterdam
010 – 290 9888
Gooi, Almere, Amersfoort
0900 1515
For dentists
Amsterdam
0900 821 2230
The Hague
070 – 311 0305
Rotterdam
010 – 455 2155
You can always check for a list of after-hours emergency numbers on the local newspapers or by contacting your local pharmacy (apotheek).
24hr Veterinary Service
Amsterdam
020 – 560 6360
Amsterdam (after 15:30)
0900 9551
The Hague (08:00 – 20:00)
070 – 325 5907
The Hague (weekends)
070 – 311 0307
Gas, electricity 24-hour number:
A 24-hour national number to call for any issues related to electricity, gas or meter problems.
0800 9009
Useful numbers
The Netherlands country code is +31
Counselling
ACCESS Counselling Service Network
0900 222 2377
Parnassia (24hr) (Netherlands Association for Outpatients’ Mental Health Care)
The Hague
070 – 391 6391
Sexual Abuse
Amsterdam
020 – 611 6022
The Hague
070 – 362 0496
Other locations
0900 899 8411
(Weekdays 09:00 – 23:00 / Weekends 15:00 – 23:00)
SOS Distress
Amsterdam (24hr)
020 – 675 7575
The Hague (24hr)
070 – 345 4500
Rotterdam (24hr)
010 – 436 2244
Zoetermeer (20:00 – 02:00)
079 – 352 3737
Utrecht
030 – 294 3344
Important – some of these organisations are run by persons who might not be able to communicate in English. If you get an answering machine in Dutch, listen carefully for the numbers you need to press in order to transfer your call to an international operator.
Helplines
AIDS infoline
0900 204 2040 (in English, 14:00 – 22:00 weekdays)
Alcoholics Anonymous (24hr)
020 – 625 6057
www.aa-netherlands.org
A.A. Contacts
0900 500 2021
020 – 625 6057 In English (24hr)
Alcohol and Drug Abuse
Amsterdam (drugs, alcohol)
020 – 570 2325
Amsterdam (drug advice clinic)
020 – 408 7777
The Hague
070 – 391 7800
Rotterdam (drugs, alcohol & clinic)
010 – 272 3300
Battered Wives (mishandelde/bedreigde vrouwen)
These numbers will reach the crisis centres:
Amsterdam (09:00 – 23:00, Mon – Fri)
020 – 611 6022
The Hague (24hr, everyday)
070 – 392 5774
Rotterdam (24hr, everyday)
010 – 476 1680
Child Line (02:00 – 20:00 everyday)
0800 0432
Drugs Advice Clinic
Amsterdam
020 – 570 2355
The Hague Parnassia
070 – 391 7800
Lost Property (gevonden voorwerpen)
Credit Cards
Europass/Eurocheques
0800 – 0313
Eurocard
030 – 283 5555
Giro Pass/Giros (24hr)
058 – 212 6000
Visa Card issued inside NL
020 – 660 0611
Visa Card issued outside NL
0800 022 4176
Amex
020 – 504 8000
Amex (after 20:00 and weekends)
020 – 504 8666
In a taxi (lost Property)
Amsterdam
020 – 677 7777
The Hague
070 – 317 8877
Rotterdam
010 – 462 6060
In public transport or places (lost Property)
0900 9292
Embassies and Consulates
Check the following website for the Embassies and Consulates in the Netherlands: